Palmer Water District NO1




The Board of Water Commissioners Meeting will be held at the

Palmer Fire Department Annex

12 Walnut Street, Palmer, Ma 01069

Wednesday, August 12th, 2026, at 10:30 AM.




Code Red:_________


 


If you need immediate assistance with a water emergency after hoursplease call the local police station at 413-283-8792.This is a non-medical emergency lineThis will allow them to call an operator to your home.

Final Water Request for Palmer Water District Please email this request to achesnes@palmerwaterdistrict.org
CCR 2025 Palmer Water District NO1 If you need a printed copy of this notice, it is available at the Business Office, Town Hall and Palmer Public Library.

Water Usage Rates and Payment Options

Please be advised we are transitioning to new billing software August 1st, 2026. Your bill will look different along with a new account number. If you have automatic payments through your bank, please update with the new account number when you receive your August bill. We would like to ask you for updated phone and email addresses. If you would like to sign up for email statements and emergency notifications through the software.

Updated Water Rates & Fees Effective: July 1st, 2026, Base Rate: $37.89 This amount is for access to public water and up to the usage of 400 cubic feet per month.  

Increasing Block Rate:                    
0-400 per cf $0.094725
401-1000 per cf $0.106798
1001-1500 per cf $0.116085
1501-2500 per cf $0.125372
2501-5000 per cf $0.139302
5001-10,000 per cf $0.157876
10,001-up per cf $0.176449
 
Meter Charges:
5/8" & 3/4" Meter $3.62 Monthly
1" Meter $5.53 Monthly
1-1/2" Meter $6.88 Monthly
2" Meter $11.96 Monthly
3" Meter $14.77 Monthly
 
Example: A 5/8-meter minimum bill with usage from 0 up to 400 cubic feet would be $41.51.


PAYMENT OPTIONS 

Checks or money orders should be made payable to "Palmer Water District #1." 
Payments may be dropped through the office's mail slot after hours.

When paying by YOUR bank's "on-line" service, please be aware that Palmer Water Department is sent a paper check.  It may take up to two weeks until the payment is received in our office. 

Please be aware that as of July 1, 2014, CASH IS NO LONGER ACCEPTED. 
If you wish to pay your bill online, please click on the following link:  UNIPAY


Under the "Vendor/Municipalities" heading, click on the down arrow and scroll down to "Palmer Fire & Water District #1" 

Please verify service address and account number is correct. If your account has a decimal it needs to be added.

Click "submit" in order to begin the payment process.

MasterCard, Discover and American Express are also accepted in the office during business hours. Bank processing fees apply.


If you wish to pay for Three Rivers, please use their portal link for "Three Rivers Fire District" 
unipaygold.unibank.com/transactioninfo.aspx


(The Water Departments for Thorndike and Bondsville do not use UniPay)


 Late charges will be applied on the 1st of next month. The charge will be 7% on any unpaid balance.

 

Palmer Water District #1 DRINKING WATER NOTICE & Massachusetts Lead Service Line Identification

Palmer Water District #1 DRINKING WATER NOTICE

All water systems are now required to inventory all water service line materials and identify any water service line containing lead or lead materials. If you have received a notice in the mail stating you have an unknown service line or you do not know what your service line is made from, please contact the Palmer Water District #1 at 413-283-8411 to schedule an inspection. 
For more information on lead service lines please view MassDEP information at https://www.mass.gov/lead-in-drinking-water

 

Real Estate Transfers

Real Estate Transfers

 

Please note sewer is billed the Wastewater Treatment Plant and paid through the Tax Collector's office. 

Bill changes or questions: Wastewater Treatment Plant: (413)-283-2671 klord@townofpalmer.com

Payment or balance questions: Tax Collector's Office: 413-283-2601- cbaldyga@townofpalmer.com or jsmith@townofpalmer.com

Assessor's Office: 413-283-2607- rcarney@townofpalmer.com

 

If you are not sure which district of Palmer, the property is under, please visit the Vision site to verify.

 

The property transfer request form at the bottom of this page is just for the Palmer Water District #1.

Please contact the other districts for final water readings for them.

 

Three Rivers: 2031 Main Street PO BOX 182 Three Rivers, MA 01080

Service, Leaks, Info & Billing: (413) 283-9284

 

Thorndike: 4064 Church Street P.O. Box 164 Thorndike, MA 01079

Email: thorndikewater@gmail.com Phone: (413) 289-1300 Fax: (413) 289-1302

 

Bondsville: 3174 Main Street P.O. Box 179 Bondsville, MA 01009

Service, Leaks, information and Billing Questions: Ph: 413-284-1627 Fax: 413-284-0165 bfwd3174@comcast.net

 

 

Palmer Water District #1

All requests for final water bills for real estate transfers should be made by email. 
 We have attached a property transfer request form at the top of this page.
The transfer fee of $45.00 will be added to the amount due at closing. PLEASE REMEMBER WE NEED 5 BUSINESS DAYS TO PROCESS. *A $100 RUSHED FEE WILL BE ADDED FOR REQUESTS UNDER 5 BUSINESS DAYS. EMAIL TO achesnes@palmerwaterdistrict.org
 We need the buyers name, mailing address, and phone number to create their profile.
 Please do not call the Treatment Plant as they do not have access to the billing system.