911 Public Safety Telecommunicator/Dispatch (Full-Time)

Position Objectives:

The Palmer Police Department is seeking qualified candidates to fill the role of 911 Public Safety Telecommunicator/Dispatcher.  This position serves as the initial contact point for calls for service in the Town of Palmer.  Additionally, this position is responsible for receiving police, EMS and fire emergency calls through a PSAP utilizing 911 technologies.  This position requires the use of IMC records management system, CAD, and DCJIS.  Telecommunicators/Dispatchers will provide aid and support to department personnel ensuring tasks are performed in a concise, accurate, and timely manner.

Minimum Requirements:

• Applicants must be 18 years or older
• High School Diploma or GED
• Experience with using computers
• The ability to multitask
• Be able to remain calm under pressure
• Maintain strict confidentiality
• Attend mandated training
• Be able to pass a background check

More Information:

This is a full-time, benefited position for a 911 Public Safety Telecommunications center that operates 24/7, utilizing three shift schedules of 7 a.m. to 3 p.m., 3 p.m. to 11 p.m., and 11 p.m. to 7 a.m. Assignment to a shift is subject to a collective bargaining agreement.  This position may require working weekends and holidays.

 

Applications may be obtained at www.palmerpolice.org and returned to the Palmer Police Department at 4419 Main St. Palmer, MA 01069 Attn: Professional Standards, or applications may be submitted electronically, with a letter of interest to professionalstandards@palmerpolice.org

 

The Town of Palmer is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, gender identity, disability, religion, marital or veteran status.