Document your Water line

The Massachusetts Department of Environmental Protection (MassDEP) is requiring all water departments in the state of Massachusetts to document water pipes in homes.

Your water pipe may be documented in one of two ways:

1. You may call the Three Rivers Water Department at 413-283-9284 and schedule an appointment for us to come to your house and document your water pipe for you.

2. You may use the MassDEP sponsored web application for consumers to document your water pipe. Either scan the QR code to the left, or go to the following link.

Please note that you do not need to download an app to your mobile device or computer. All you need to do is take a photo, upload it to the website, and answer a few basic questions.

Take a photo of your water pipe where it comes from the street into your house. You will likely find it coming through the wall of your basement, near the water meter. Then identify it:

Plastic service lines may be different colors such as blue or white.

Copper service lines are the color of either a new or a corroded penny.

Lead service lines are dull silver/gray in color. It’s easy to scratch the exterior. A strong magnet will not cling to a lead pipe.

Galvanized Steel service lines are also dull silver/gray in color. It is not easy to scratch the exterior. A strong magnet will cling to galvanized steel.