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Graves Brook Reservoir

Palmer Water District #1

  

Palmer Water District # 1 

Employment Opportunities

Water Superintendent (Salary / Contract Position)- Experience and Licenses REQUIRED

Assistant Water Superintendent (Salary / Contract Position)- Experience and Licenses REQUIRED

  For full job descriptions please see PDF listed at the bottom of the page. 

Interested applicants are asked to please email your cover letter, resume, and three professional references to businessoffice@palmerwaterdistrict.org

 
 

 


 

 

 

The Board of Water Commissioners Meeting will be held at the

Palmer Fire Department Annex

12 Walnut Street, Palmer, Ma 01069

Wednesday July 16th, 2025, at 10 AM.

 

 


 

 

 
 
 
 
To sign up for code red alerts from the Town of Palmer please click the link below.

CODE RED

 
  

Palmer Fire District No.1 Water Department

Water Usage Rates

Effective July 1, 2024, the minimum monthly charge is $33.59.

Monthly Usage:

Water Rate:

0 to 434 cubic feet

$77.39 per thousand cubic feet

435 cubic feet and up

$85.38 per thousand cubic feet

 

 

 

Please be advised that at the April 9th, 2025, Board of Water Commissioners Meeting, it was determined that the District would resume Actual Monthly Readings commencing April 1st through the October 1st reading cycles.

After October 1st the Board of Commissioners will reassess the reading cycle status after that point.

 
All homes are connected to the public water supply via a water service line. 
All public water systems must identify, document and plan for removal of all lead service line connections in the water system.
The (MA-LSLI) Web app allows customers to identify and document the service line material used in the homes water service line.
Click the following link to submit all requested information ==> (MA-LSLI) Web App
 
The 2024 Consumer Confidence Report is available below in PDF format
The 2024 Consumer Confidence Report posted June 17, 2025

 

Notice to customers from the Palmer Board of Water Commissioners
Effective July 1, 2022
There will be a meter charge on your monthly statement.
The meter charge correlates with the meter size on the property.
5/8" & 3/4" Meter Size = $1.50 Monthly
1" Meter Size = $3.00 Monthly
1-1/2" Meter Size = $4.50 Monthly
2" Meter Size = $6.50 Monthly
3" Meter Size = $8.25 Monthly
 
Accounts are billed monthly and are due by the second to last business day of the month. 
Payments must be received by the due date. 
Postmarks are not accepted as receipt dates to avoid late fees.
 
 
PAYMENT OPTIONS
Please be aware that as of July 1, 2014, CASH IS NO LONGER ACCEPTED.
Checks or money orders should be made payable to "Palmer Water District #1." 
Payments may be dropped through the office's mail slot after hours.
When paying by YOUR bank's "on-line" service, please be aware that Palmer Water Department is sent a paper check.  It may take up to a week until the payment is received in our office. 


If you wish to pay your bill online, please click on the following link: 

UNIPAY

Under the "Vendor/Municipalities" heading, click on the down arrow and scroll down to
"Palmer Fire & Water District #1". 
(The Water Departments for Three Rivers, Thorndike, and Bondsville do not use UniPay)
Click "submit" in order to begin the payment process.
Please verify service address and account number is correct. If your account has a decimal it needs to be added.

MasterCard, Discover and American Express are also accepted in the office during business hours. Bank processing fees apply.
 
 
 Water Bill's can now be viewed from the INTUITY CUSTOMER PORTAL.
The web address used to sign up MUST have your INTUITY company portal name extension in the web address (URL). Example: “https:///pay.waterbill.com/login-palmer-ma ”, notice the “login-[company]” extension. If the customer wishes to register, they must click the REGISTER NOW button at bottom of your Intuity company logon page and fill out the brief SIGN-UP REQUEST form then click submit. They must check their email, click the ACTIVATE link/button in order to complete the registration process. All fields are required in order to create a customer portal logon.
E-Statement will no longer have the full bill view. You will need to log in to view your whole bill.
 
 
 
Real Estate Transfers
 
Please note sewer is billed the Wastewater Treatment Plant and paid through the Tax Collector's office. 
Bill changes or questions: Wastewater Treatment Plant: (413)-283-2671 klord@townofpalmer.com
Payment or balance questions: Tax Collector's Office: 413-283-2601- cbaldyga@townofpalmer.com or slamothe@townofpalmer.com
Assessor's Office: 413-283-2607- rcarney@townofpalmer.com
 
If you are not sure which district of Palmer, the property is under, please visit the Vision site to verify.
 
The property transfer request form at the bottom of this page is just for the Palmer Water District #1.
Please contact the other districts for final water readings for them.
 
Three Rivers: 2031 Main Street PO BOX 182 Three Rivers, MA 01080
Service, Leaks, Info & Billing: (413) 283-9284
 
Thorndike: 4064 Church Street P.O. Box 164 Thorndike, MA 01079
Email: thorndikewater@gmail.com Phone: (413) 289-1300 Fax: (413) 289-1302
 
Bondsville: 3174 Main Street P.O. Box 179 Bondsville, MA 01009
Service, Leaks, information and Billing Questions: Ph: 413-284-1627 Fax: 413-284-0165 bfwd3174@comcast.net
 
 
Palmer Water District #1
All requests for final water bills for real estate transfers should be made by email. 
(achesnes@palmerwaterdistrict.org)
 We have attached a property transfer request form at the bottom of this page.
 A three-business day lead time is required. 
 We need the buyers name, mailing address, and phone number to create their profile.
 Please do not call the Treatment Plant as they do not have access to the billing system.
 
 
 
 
 
Superintendent Job Posting To apply please send cover letter, resume, and 3 references to businessoffice@palmerwaterdistrict.org
Asst. Superintendent Job Posting To apply please send cover letter, resume, and 3 references to businessoffice@palmerwaterdistrict.org
CODE RED ALERTS Please use the link on the document to sign up for Code Red Alerts
Final Water Request for Palmer Water District Please fill in all the highlighted areas and email this to achesnes@palmerwaterdistrict.org
Public Notice 2-3-25 Public Notice Regarding Turbidity Level
Service Line Inventory Request Please fill out the online survery or send a printed copy to the address listed. Comprehensive Environmental Inc. 41 Main Street Bolton, MA 01740
MASS_DEP_NON_Dec_2024_Surface_Water_Treatment_Rule_Violation MASS_DEP_NON_Dec_2024_Surface_Water_Treatment_Rule_Violation