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Graves Brook Reservoir

Palmer Water District #1

 

Code Red 8/23/24 

 Palmer Water District #1 

The Board of Water Commissioner’s will be held, in the Fire Department Annex.

12 Walnut St. Palmer, Ma 01069

Wednesday, September 11th, 2024, at 4:15 PM.  

 

Palmer Fire District No.1 Water Department
Water Usage Rates

Effective July 1, 2024

The minimum monthly charge is $33.59.
Monthly Usage: Water Rate:
0 to 434 cubic feet $77.39 per thousand cubic feet
435 cubic feet and up $85.38 per thousand cubic feet
   
 
Palmer Water District will be transitioning to quarterly scanning for all customers.
Customers will still receive an estimated minimum monthly bill showing a 0 reading for two months.
The third month will be based using 1302cf. This is the minimum billed based on 434cf over 3 months.
Any usage over the three-month minimum combined 1302cf will be based on a higher rate as it always has been. 
 
 
   
All homes are connected to the public water supply via a water service line. 
All public water systems must identify, document and plan for removal of all lead service line connections in the water system.
The (MA-LSLI) Web app allows customers to identify and document the service line material used in the homes water service line.
Click the following link to submit all requested information ==> (MA-LSLI) Web App
 
The 2023 Consumer Confidence Report is available online at ==> bit.ly/Palmer_CCR_2023  

 

Notice to customers from the Palmer Board of Water Commissioners

Effective July 1, 2022

There will be a meter charge on your monthly statement.

The meter charge correlates with the meter size on the property.

5/8" & 3/4" Meter Size = $1.50 Monthly

1" Meter Size = $3.00 Monthly

1-1/2" Meter Size = $4.50 Monthly

2" Meter Size = $6.50 Monthly

3" Meter Size = $8.25 Monthly

 

Accounts are billed monthly and are due by the second to last business day of the month.  Payments must be received by the due date.  Postmarks are not accepted as receipt dates to avoid late fees.

 

 

PAYMENT OPTIONS

Please be aware that as of July 1, 2014, CASH IS NO LONGER ACCEPTED.

  • Checks or money orders should be made payable to "Palmer Water District #1." 

Payments may be dropped through the office's mail slot after hours.

  • When paying by YOUR bank's "on-line" service, please be aware that Palmer Water Department is sent a paper check.  It may take up to a week until the payment is received in our office. 
  • If you wish to pay your bill online, please click on the following link: 
    • Under the "Vendor/Municipalities" heading, click on the down arrow and scroll down to
    • "Palmer Fire & Water District #1". 
    • (The Water Departments for Three Rivers, Thorndike, and Bondsville do not use UniPay)

Click "submit" in order to begin the payment process.

Please verify service address and account number is correct. If your account has a decimal it needs to be added.

  • MasterCard, Discover and American Express are also accepted in the office during business hours. Bank processing fees apply.

 

 

 Water Bill's can now be viewed from the INTUITY CUSTOMER PORTAL.
https:///pay.waterbill.com/login-palmer-ma
The web address used to sign up MUST have your INTUITY company portal name extension in the web address (URL). Example: “https:///pay.waterbill.com/login-palmer-ma ”, notice the “login-[company]” extension. If the customer wishes to register, they must click the REGISTER NOW button at bottom of your Intuity company logon page and fill out the brief SIGN-UP REQUEST form then click submit. They must check their email, click the ACTIVATE link/button in order to complete the registration process. All fields are required in order to create a customer portal logon.
E-Statement will no longer have the full bill view. You will need to log in to view your whole bill.

 

 

 

Real Estate Transfers

All requests for final water bills for real estate transfers should be made to the Business Office at 413-283-8411 or by email. (achesnes@palmerwaterdistrict.org   and   businessoffice@palmerwaterdistrict.org)

 We have attached a property transfer request form at the bottom of this page.

 A three-business day lead time is required. 

 We need the buyers name, mailing address, and phone number to create their profile.

 Please do not call the Treatment Plant as they do not have access to the billing system. 

Please note sewer is billed through the Tax Collector's office. 

Tax Collector 413-283-2601- cbaldyga@townofpalmer.com or slamothe@townofpalmer.com

 

 

 

 

 


 

 

 

2023 CCR Report
2022 CCR Report
2011 Cross Connections
Final Water Request Please fill out as much as you can. Email achesnes@palmerwaterdistrict.org for the final reading to be processed. Thank you, Palmer Water District #1
CODE RED ALERTS Please use the link on the document to sign up for Code Red Alerts
Service Line Inventory Request Please fill out the online survery or send a printed copy to the address listed. Comprehensive Environmental Inc. 41 Main Street Bolton, MA 01740
BOWC Meeting Schedule 2024 Meetings are subject to change please check Town Calendar.